| Powerful
Marketing Capability |
In
recent years, Genetimes has not only had an excellent
track record, but more importantly, has demonstrated its
sales and marketing prowess in spite of fierce competition.
Our team has formed unique sales and marketing models
and methodologies by combining our own specialty knowledge
and understanding of science with proven successful marketing
strategies. We have increased market shares for the products
we represent in a mature market. We have broken into established
markets and introduced new alternative products. We have
also established and developed new markets. These capabilities
greatly increased Genetimes' influence and impact with
domestic customers and international suppliers. It's fair
to say Genetimes has been principally responsible for
establishing market shares in China for some of the largest
suppliers in the world, including Hyclone & Pierce,
Chemicon, Upstate,NEB,Ambion, Corning, R&D Systems and Cell Signaling Technology.
|
Nationwide Distribution Network
|
Genetimes
has a complete distribution network that covers China
entirely. With headquarters in Shanghai and a subdivision
in Beijing, Genetimes has also set up branch offices
in major cities like Guangzhou, Nanjin, and Hangzhou,
as well as authorized sub-distributors in Xian, Wuhan,
Chengdu, and Northeastern China. Through this expansive
coverage, we are able to offer Genetimes signature localized
service in order to get products to the entire China
market expeditiously.
| Complete
Customer Service System |
Genetimes
always keeps customer satisfaction as the number one
focus of the company. Through constantly improving the
pre-and post-sales services, we continue to strengthen
the many channels of communication with customers, for
better information flow and timely feedback.
● Our headquarters is located in the largest and fastest
growing commercial center, Shanghai, with advanced transportation
and information technology infrastructure, which greatly
facilitates communication among suppliers, Genetimes
and our customers in China.
● Modern office facilities and standard process-driven
management provide both "hardware" and "software"
infrastructure support for customer service.
● We provide customers with "one-stop shopping"
services, through our comprehensive nationwide distribution
network.
● In addition to site visits by Genetimes service representatives,
we also have highly trained, highly qualified customer
service and technical support staff to answer any questions
customers
● Through the Genetimes web site, customers can inquire
about products, look up new product information, get
information on sales promotions, and order products
online.
● We periodically publish newsletters (quarterly) and
product catalogs (yearly) to introduce the latest and
greatest products.
● Complete Supply Chain Management, large warehouse
space, and dedicated delivery trucks in all major cities
are our guarantee of timely product delivery to customers'
doorsteps. We actively organize and participate in various
national and international academic conferences, promoting
information exchange on new products and technologies.
| High-Quality
Employees and Management Team |
Genetimes has a highly trained, highly qualified work
force. Most have at least bachelor level training in
biology, medicine, or biochemistry, and they always
follow "Dedication, innovation, teamwork, and superior,
proactive customer care" as their guiding
principles.
● Our CEO, Mr. Chen Xu, MBA, graduated from the well-known
Nankai University, has over 10 years of sales and marketing
experience in the biological science field, and is intimately
familiar with the biotech reagents and consumables market.
● All senior managers have many years of management
experience in middle to large private or public companies.
● Genetimes has a group of renowned entrepreneurs, scientists,
and industry experts as advisors and consultants, bringing
years of experience and insight to our company.
|
Sound Financial and Credit Management |
We
have a complete Financial and Credit Management System,
and are rated RI 1 (DUNS: 54-475-6729) by Dun &
Bradstreet.
|